List ticket replies
/support/tickets/{ticket_id}/repliesReturns the ticket conversation in chronological order, oldest message first, using cursor-based pagination. The collection includes messages from the user and from the support team.
Autonomous mode: the API credential secret, sent as a bearer token. Credential secrets are identified by a fixed prefix.
In: header
Path Parameters
Response Body
application/json
application/json
application/json
curl -X GET "https://example.com/support/tickets/string/replies"Update a ticket PATCH
Updates the subject or support department of a ticket, or closes and reopens it through `status`. Changing `status` requires the `tickets.close` permission in addition to `tickets.update`. Send the `ETag` returned by the retrieve operation in the `If-Match` header to avoid overwriting a newer version.
Create a ticket reply POST
Adds a reply to the ticket conversation on behalf of the support team. The reply is attributed to the credential that made the request (`author.kind` is `credential`).